Confirmed Sales Customer
"Confirmed Sales Customer" means that this consumer has been verified as having purchased a vehicle from Roseville Buick GMC.
Confirmed Service Customer
"Confirmed Service Customer" means that this consumer has been verified as having serviced their vehicle at Roseville Buick GMC.
Feb 22, 2014
Posted 191 days ago
The girl who answered the phone to...
The girl who answered the phone to schedule my oil change said I was also due for the service where they rotate my tires, check the breaks, etc. Told me $51. I am on the oil plan for life. When I got there, the service desk told me I was actually due for the "mandatory" 60,000 inspection which was $360 with tax. Big difference from what I was told on the phone. Also told it was about a 2 hour wait which I wasn't expecting. I believe his name was Peter or Pete? Started with a P?. He was very friendly. He felt bad for my misinformation and gave me an antenna which he had an extra one which mine had fallen off. (for free). And he rushed the service so I ended up waiting only 1 hr 15 min for everything. Very pleased with him.