Roseville Buick GMC
Roseville Buick GMC

Sales: (612) 326-6178  Service: (612) 326-6246
Reviews > Joseph D.

Posted 244 days ago

Confirmed Service Customer

The girl who answered the phone to...

BLAINE, MN

The girl who answered the phone to schedule my oil change said I was also due for the service where they rotate my tires, check the breaks, etc. Told me $51. I am on the oil plan for life. When I got there, the service desk told me I was actually due for the "mandatory" 60,000 inspection which was $360 with tax. Big difference from what I was told on the phone. Also told it was about a 2 hour wait which I wasn't expecting. I believe his name was Peter or Pete? Started with a P?. He was very friendly. He felt bad for my misinformation and gave me an antenna which he had an extra one which mine had fallen off. (for free). And he rushed the service so I ended up waiting only 1 hr 15 min for everything. Very pleased with him.

Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Roseville Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Feb 25, 2014 
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