I was given an "as is" contract for this vehicle, despite it being purchased with warranty. Kind of takes "as is" out of the equation. I was also not given the inspection report until 3 weeks after purchase. I had to ask for it while my car was broken down from overheating. I saw coolant condition and suspension parts failed the inspection, and were not repaired. Since purchase about 6 weeks ago, the car has overheated and has recieved an axel repair, yet my car continues to shake at highway speeds rendering it unsafe. Minnesota statute 325F.662 and consumer fraud statutes do protect me in this situation. These are not cosmetic concerns, these are safety and drivability concerns that walser was aware of, and sold to me anyway, misrepresented. I do plan to pursue further action.

Bought a 2020 XT6, noticed slight shudders while exhilarating, was diagnosed as a broken motor mount that wouldn’t be covered under the 30 day warranty. Took it to a local GMC/Cadillac dealership and was diagnosed as torque converter shudder along with a leak in the transfer case, which would have been covered by the 30 day warranty. Either you have the worst service techs or you’re trying to avoid taking care of a customer that just spent $30,000. Completely dissatisfied!

The dealership took to long for the deal and I am not happy with the deal

Always great communication about what is going on with my vehicles. Staff is very friendly & keeps me in the loop on the status of my vehicle. Easy to book appointment online.

Super nice, helped me complete a deal fully online and was a fast and efficient process!

Walser was about to rebuild my tranny and replace the CV axels under my warranty in a reasonable amount of time. They did a great job. The only real issue I had with them was they needed to take my tires off and I had recently gotten new rims and the shop that put them on used lugs that had a specific socket and I wasn’t aware of this and didn’t have the socket in the truck. I wasn’t aware 3 hours out of town and it was a Friday when they contacted me. So I had to wait until Monday for the mechanic to finish cidting me an extra 3 days on a rental. They should have had a socket on hand to remove the lugs as the socket is universal. When I picked the truck up I had some service lights go on and called walser. I had to leave a message and didn’t get a call back to follow up. The lights cleared themselves eventually.

Good location, Easy to schedule appointments, Friendly staff, Great technicians, Pleasant lobby and transportation option available.

I have chosen Walser Buick GMC Roseville as my preferred dealership! I've been going to this dealership for the last 2 1/2 years, and they have treated me so well. Such a great atmosphere on the service and sales side. If you are ever looking for another vehicle or need some repairs, Walser will treat you right!

Everyone i spoke with was very friendly. Service was quick and painless. Main gentleman I worked with took care of everything will phenomenal service

Taylor was courteous and listened to me when I described the noise my car was making

Had the engine light come on and josh explained the problem to me had the problem fixed

Walser had just the vehicle that I was looking for. The purchase was simple and the salesman was very nice..It was nice to work with such a caring dealership

Clean facility. Polite employees. On time. Could turn the volume on the music down a little.

Fast great service and liked the video for the inspection..service folks were professional and friendly

Clear, convenient, limited wait time for work to be completed My vehicle was taken for service very quickly, the service technician was able to answer my questions after the work was completed and informed me what thing I might want to service on the next trip based on mileage