Welcome to Walser Buick GMC Roseville

This is in regards to an experience I had this morning with your service manager Adam Zimmerman - I had an exceptional experience with his professionalism and his care when I was in desperate need of help with my vehicle. He took time out of his busy day to help install a battery in my car that was unexpected unplanned and without an appointment and he did it with a smile. It is rare that the quality of a person motivates one to patronize a business but that is the feeling I had this morning as he worked in the cold on a vehicle he had no intention of operating on for a person he just met. There needs to be an Adam Zimmerman at every Walser Dealership. His act of kindness and service is something that your company needs to be proud of and I feel privileged to have the accidental chance to run by him today. If this message could be directed to him in some way I would greatly appreciate it. Tell him I cannot thank him enough and wish him the best and hope to see him when I purchase my next vehicle from Walser.

This is in regards to an experience I had this morning with your service manager Adam Zimmerman - I had an exceptional experience with his professionalism and his care when I was in desperate need of help with my vehicle. He took time out of his busy day to help install a battery in my car that was unexpected unplanned and without an appointment and he did it with a smile. It is rare that the quality of a person motivates one to patronize a business but that is the feeling I had this morning as he worked in the cold on a vehicle he had no intention of operating on for a person he just met. There needs to be an Adam Zimmerman at every Walser Dealership. His act of kindness and service is something that your company needs to be proud of and I feel privileged to have the accidental chance to run by him today. If this message could be directed to him in some way I would greatly appreciate it. Tell him I cannot thank him enough and wish him the best and hope to see him when I purchase my next vehicle from Walser.

A great place to buy vehicles. Had a bad experience else where, but came here and left satisfied with, not on the service, but trade in values. Seller was upfront and management team was efficient. Michael was straight forward and easy to work with. Thanks!

Nakara Trimble was great. She is a professional with excellent communication skills. From the first contact with the dealership, her responses were timely. She did a great job of following up with detailed information.

This service department is absolutely unbelievable! They are so professional and yet incredibly personal at the same time! They are 100 % on your side from the moment you walk in until they are sure you are completely happy with the outcome. Adam, Tessa and the entire team will not quit. They solved a puzzle with our car that has been a problem for years. We are so grateful for their commitment to doing whatever it takes to make things right! We found our place and would give them 10 stars if we could! We highly recommend the Walser Buick GMC Service Department!

The team at Walser GMC of Roseville is unbeatable. Across the board from the sales department, to the service department collaborate to make any car buying situation a breeze.

Trisha Wenzel worked very hard to make sure that this sale went smoothly. We had visited on the phone, sent messages, and pictures back and forth until we successfully had a good deal put together. Trisha set up a time for me to arrive at the business to complete paper work and answer many questions. She made sure that the new truck was ready to go after all the paper work was completed.Trisha is a super salesperson to work with. I looked around for a new truck like this one at several other GMC dealers around Ia and MN. I am very happy with the GMC and the way the whole sale was completed. Trisha made sure that the blue tooth phone set was working, along with helping me with instructions to operate the navigation system and showing me all the other options that the new truck had to offer. Everyone at the business was very nice and helpful.

Matt helped us out. He sent us a video of the vehicle we were interested in before we even got there. He knew everything about the vehicle and more, impressed. Would come back for The next car!

My salesman Matt Leonard was very informative about the truck I purchased. He also answered my questions quickly and throughly. The dealership gave me a very fair offer on my trade in vehicle.

Overall great service and friendly staff. They were able to answer all of my questions and help me find the perfect vehicle. The salesman was friendly and very knowledgeable and the finance department was quick and easy to use. All around great experience.

Everything went smooth with great customer service. I went in knowing what I wanted and the salesman listened and was easy to work with. Would definitely recommend purchasing from this dealer.

Very happy with our GMC truck and with the help of our salesman Joe Schultz. The only thing is that there should be better displays of the vehicle accessories

I would recommend Kirk as MY Salesman and Buick GMC as THE PLACE to check out FIRST for a new SUV with many excellent choices!!!!

Matt was personable and laid-back. He was up front with all of Walser's policies and knowledge about the car history. He also was not pushing me into buying any vehicle when I showed up for a test drive. All of the other staff were friendly and was nice to see everyone social distancing and masks when necessary.

Alex and Matt are very knowledgeable about their product. They are courteous and professional, made the whole buying process very pleasant. I normally do not do surveys, but feel they are worthy of recognition. They apparently have been trained well and have taken it to heart. I would not hesitate to recommend Alex and Matt or Walser to anyone.

I really like the buying process and how they handle the vehicle and the finances but when they delivered my vehicle it was still dirty like all thay did was run it through a car wash and call it good

very pleasant staff to work with. Kirk was extremely helpful as our salesman for our new enclave. The whole process was very easy and we felt no pressure to purchase a vehicle

Our experience was very good ! I would recommend this dealership to others it was a very good. What I liked was what we didn’t understand was explained very well and I love my GMC Terrain.

On my 4th vehicle from this dealership. Now back to Walser group and my most recent experience was best! Both sales and service departments are professional and courteous.

Brought my truck out 120 miles from dealership with no added cost. Couldn’t be happier with the service. Thanks for the great truck. Great service.

Friendly and efficient buying experience. They were very well prepared which made the process very quick, which was wonderful since we traveled from northern Minnesota. The website is great and made it easy to view vehicles in detail, plus it included the link to the car fax reports. Very pleased!

Matt and the staff at Walzer are all great! Matt Took the time to make a personalized video of the car and txt it to me! He really goes out of his way to help out his customers! Many thanks

Pleasant experience, very friendly crew, everyone was very helpful. I found my truck with the proper options that I wanted. Came in by appointment and test drove the truck. Was just what I wanted except the right color. Branden search other dealerships and found one with the correct options along with one of the color options. It took them a few days to work out a deal to get the truck to their dealership but it happened within a reasonable time. I would recommend this dealership to anyone.

Bought a new truck and they were very accommodating. Pick up my truck to install my bed cover and returned my truck the same day.

I now own 3 vehicles from Walser. They must be doing something right. 🙂 Clean, polite, knowledgeable, helpful, toured the garage and friendly. Will recommend.