Return and Exchange Policy

If you
don’t love it,
drive it back.

We want you to love your new car. But if you don't, no worries. Whether you buy new or used, our Return & Exchange Policy gives you options. Check below for details.

Walser’s Return & Exchange Policy

You Have Time To Make The Right Choice.

If you change your mind, you've got options. Return your vehicle within 3 days or 300 miles, whichever comes first, and get 100% of your Walser Upfront Price back toward another vehicle. If you bought a pre-owned Walser vehicle, you can also exchange it for another new or used vehicle within 30 days or 1,000 miles, whichever comes first.

Included With Your Purchase

Return

The window
3 days or 300 mileswhichever comes first
What qualifies
New or Used Walser vehicles
What you get
You are refunded the Upfront Price*
Included With Used Vehicle Purchases

Exchange

The window
30 days or 1000 mileswhichever comes first
What qualifies
Used Walser vehicles
What you get
We apply your Upfront Price toward your next vehicle*

*The vehicle must be in the same physical and mechanical condition as it was during the original delivery. Exchange mileage limitation of 1,000 miles and return mileage limitation of 300 miles. Each customer is eligible to return or exchange one vehicle per year. If exchanging a pre-owned vehicle for a new one, the exchange is limited to the new vehicle's brand sold by the original selling dealership. Exchange of pre-owned vehicles must also be facilitated at the original selling dealership.

Our Exchange Policy

Your Satisfaction,
Our Guarantee

What sets our exchange policy apart is the assurance that you’ll receive the Upfront Price back towards your next vehicle purchase*. This means that if you decide the vehicle you initially selected isn’t the perfect match, you can explore alternative options without losing any of your initial investment.

Ready to make a return or exchange? Get in touch with your selling dealership.
Return & Exchange Policy

It's okay to change your mind.
One of the benefits of choosing Walser.

Frequently Asked
Questions

Start here for quick answers about
return & exchange policy questions.

View All FAQs
Have more questions?
Get in touch with an expert.
Let's Chat!
You have 3 days or 300 miles from the date of purchase, whichever comes first, to return a vehicle bought at any Walser dealership.
Bring the vehicle back to the Walser dealership where you bought it within 3 days or 300 miles of purchase, whichever comes first. Bring your paperwork and keys, and a team member will handle the rest.
Yes. If you purchased a pre-owned vehicle from a Walser dealership, you can exchange it for a different new or used Walser vehicle within your first 30 days or 1,000 miles of ownership, whichever comes first. Your Walser Upfront Price applies toward the replacement vehicle.
Bring the vehicle back to the Walser dealership where you bought it within 30 days or 1,000 miles of ownership, whichever comes first. Bring your paperwork and keys, and a team member will help you pick out a different Walser vehicle and apply your Upfront Price toward it.
Yes, a few. Each customer is eligible to return or exchange one vehicle per year, and the vehicle must be in the same physical and mechanical condition as it was at delivery. Exchanges of pre-owned vehicles must be handled at the original selling dealership, and if you're exchanging a pre-owned vehicle for a new one, your options are limited to the new vehicle brands that dealership sells.

If you have questions about how any of this applies to your purchase, reach out, we are happy to walk you through it!
The Upfront Price is the vehicle price itself. Tax differences, accessories, license, and documentation fees are not included.

*Return a vehicle within 3 days or 300 miles (whichever comes first) or exchange a pre-owned Walser vehicle for a different Walser new or used vehicle within your first 30 days and 1000 miles (whichever comes first) of ownership and receive 100% of your Walser Upfront Price back towards your next vehicle (excluding tax difference, accessories, license, and documentation fees). The vehicle must be in the same physical and mechanical condition as it was during the original delivery. Exchange mileage limitation of 1,000 miles and return mileage limitation of 300 miles. If exchanging a pre-owned vehicle for a new one, the exchange is limited to the new vehicle's brand sold by the original selling dealership.

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Main (612) 293-3814 Parts (612) 326-6178 Sales (612) 326-6178 Service (612) 326-6246
2775 Long Lake Rd
Roseville, MN 55113
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Walser Buick GMC Roseville 45.02453, -93.19131.